Warning!!Kook's Custom Headers Will NOT Fit My 87 Mustang

Old 08-25-2008, 10:38 AM
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sdjones2
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Default Warning!!Kook's Custom Headers Will NOT Fit My 87 Mustang

x I recently paid over $800 for a set of #5507 Kooks Custom Headers for my 87 Fox Body w/ SBC. The headers will NOT fit my car!!!! I told the salesperson I had a motorplate & a QA1 k-member. He said that I would have more clearance then I would ever need. When I realized they would not fit. I immediately called customer service. I was asked to send photos of my car with the headers in place. I sent pictures every day for a week from every angle you could imagine. I was then told they would make it right. I guess for them making it right means not answering your calls and avoiding you hoping you will go away. Unfortunately for them I work for my money and I will not just go away. Don't make the same mistake I did. Either buy them from Lemons and pay the extra money or buy a set of Hooker Super Comp Headers for a 62-67 Chevy II. I believe the part number is 2243. The moral of the story is you better be sure you are ordering what you want from Kook's because they will not take them back!!!!! And don't expect any customer service because all they know how to do is try to pass the blame on to someone else!!!!
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Old 08-25-2008, 10:47 AM
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sdjones2
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By the way the issue with them not fitting was the collector laying on my trans pan & shifter linkage. They are bent at the wrong angle!!!
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Old 08-25-2008, 08:20 PM
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shawnp
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Sorry to hear that. We have always had outstanding customer service from Kooks and have never had one bit of problem with them.
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Old 08-25-2008, 08:38 PM
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hammertime
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Originally Posted by shawnp
Sorry to hear that. We have always had outstanding customer service from Kooks and have never had one bit of problem with them.
I am with Shawn here also, always good luck there.
I'd be calling more and talking to someone else. Hope you get it taking care of
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Old 08-26-2008, 07:20 AM
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sdjones2
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This is actually angled toward the pan itself. You couldn't even so much as put a turn down on it. You also can't pull it out of gear because it makes contact where the cable is connected to the ear on the trans. One of the tech guys at Kooks tried to say it wouldn't fit because of the motor plate. I couldn't seem to make them understand (even with pictures) that even if the engine & trans were out of the car they still wouldn't work.
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Old 08-26-2008, 07:25 AM
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sdjones2
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The biggest issue is with the fact I told the salesperson exactly what I had and he assured me they would fit. Then when they didn't fit and I called to try to get help they didn't own the salesmans mistake and make it right. They started trying to blame the motor plate. Even though I told the salesperson it had a motor plate from the get go and he said it would fit. I don't doubt they sell great products, but if you do have a problem you are screwed!!
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