MEMRACING62

wonder if you could try another angle here, try contacting the manufacturer of the pannels and tell them about this & point them to this forum and show all the bad publicity this is getting, maybe they can apply presure on tamaraz or stand behind there product . just an idea.

bixblk

That is an interesting idea, let me think about that.

Tod74

The bad publicity angle Didn't work for me with Centerliars Wheel Corp. They told me "Do what ya gotta do"

scumbags

Scorpion1110

Tod-

They say that because most people aren't committed.

Wanna get their attention? Set up a website, like www.Centerlinewheelproblems.com. Something that you can add to regularly via a blog and something that would get hits so that it comes up via google. Get as many people as possible to visit that site (friends. relatives and multiple clickers) so it becomes an early page on any google search.

Then when it comes up near the front of the search- send a letter to the Centerline CEO and tell him to google Centerline and just a "you are welcome". let him figure it out.

You might get a little attention.

They tell you "do what you gotta do" because they know most arent committed. And committment means invest time and cash.

Make this a conflict that will endure through this life and the afterlife and you will get their attention.

At least thats what I would do

And Bix, I might try the same with TAMRAZ. Let them know that your heart is black and you have no soul in dealing with them -

Scorp

bixblk

Hey Scorp
I like your style and verbage, and I do agree that alot has to do with commitment. I feel that can be carried into all aspects of life.
JMO
jeff m

Tod74

.
I bashed them (with the truth) to anyone who would listen.Had my opinion of them in my sig line on a couple of different boards...got a few pm's from guys saying they would not buy from them after reading my thread and how they dealt with my order..but in the end,they are a large company and I am just me.Spreading the word is the best I could do. Why would I spend more money? I got my wheels eventually although they are not what they should be.... sometimes you just want the stuff to be over and move on.

http://forums.racingjunk.com/viewtop...er=asc&start=0

bixblk

Ultimately the name of the game is to be customer focused. The problem is power and greed. When the vendors forget this and they loss track of who actually "pays the bills" they have made a giant error in their busniess model.
The internet for all the problems has many advantages and exposure is one, the other is competion, so at this point over 800 have read this posting. Think about that
These folks have compounded their issues by not making an attempt to make the deal right. JMO

bixblk

Heart heavy, and still saddened by fact that I have not been contacted by TAMRAZ to tell me why I was teated so poorly, and not trying to make this deal right. It is a sad state of affairs when you pay good money to a company, get told and assured that the quality is excellent and when you point out to them the problem you are not given any options except possibly some discounts on future parts purchases. Please be careful when buying from this company
JMO

wvhippie

Bix when you talk to them again tell them they lost the sell of a quarter, cowl hood, and a compleate trunk pan. Ausleys is bringing it to me in Pigeon Forge this weekend. They would have been purchased from them had this thread not been posted. I have to hussle and scrape to hard to get the cash to take a chance on getting dammaged parts. Ausleys have been around a long time and I have never had problems in the past with them.

bixblk

wvhippie
My experience with Tamraz sends the message that you probably did the right thing. I hope it all works out. Let me know about the quality and fit of the Ausley metal products. Also as far as communication with Tamraz, the ball is in their court. They can call me any time to discuus the issues.I only ask that they are honest and treat to me with respect. The last time we spoke, they were condesending towards me, they did not address the problem, and when I gave them the opportunity to make this right, I got no solutions, but the manager did say he may give me some sort of discounts on future parts purchases. He did not understand that the current deal was the problem, and it needed to dealt with properly and quickly. Again companies with that mentality need a wake up call.
My opinion is that they will hang themselves, they will make enough people unhappy because of how they treat customers, and it will affect their busniess. JMO
The fact that they have not contacted me, speaks volumes