Something I see..
#21
Originally Posted by mopar1968
Well to begin with, There isn't anything on Ron's website about tall valve covers like the one's he ordered. He should have ask before ordering them. Ron has tried to get the builder to do something about it. Do you think Summit,Jegs would refund his money? They do not do cash refunds check with them. They will replace the part and that's it. Which is what Ron has tried to do.Sounds like you have a sour taste in your mouth also, Did you order the wrong part also? Ron is beating a dead horse by trying to get the builder to do something. He can't get him to answer the phone. Ron try and get this whinner his money so he can go somewhere else.
Mark
Mark
#22
Senior Member
RACING JUNKIE
Thread Starter
Join Date: May 2003
Location: Coldwater, MI
Posts: 2,998
Originally Posted by mopar1968
Now i see someone has started another thread beating a dead horse :!:
Mark
Mark
We all know Ron is a good guy but in all fairness if you were the buyer you'd feel different. Even as a forum and knowing Ron you can NOT tell the buyer he is downing Ron, as from his shoes he doesnt know Ron from anyone and feels as if he is getting the run around. Which we all can see is kind of happening but at no fault of Ron.
#23
Senior Member
RACING JUNKIE
Thread Starter
Join Date: May 2003
Location: Coldwater, MI
Posts: 2,998
Originally Posted by mopar1968
Well to begin with, There isn't anything on Ron's website about tall valve covers like the one's he ordered. He should have ask before ordering them. Ron has tried to get the builder to do something about it. Do you think Summit,Jegs would refund his money? They do not do cash refunds check with them. They will replace the part and that's it. Which is what Ron has tried to do.Sounds like you have a sour taste in your mouth also, Did you order the wrong part also? Ron is beating a dead horse by trying to get the builder to do something. He can't get him to answer the phone. Ron try and get this whinner his money so he can go somewhere else.
Mark
Mark
Whinner .. thats just wrong. If you think what has happened to this guy is ok and he has no right to complain (or be a whinner) and get on here you are flat wrong.
In a good business the customer is always right and you make them happy sometimes at your cost. I deal with people all the time in the racing and non racing world selling parts/cars and making someone wait this long to make it right is just bad business. What sets the big companies such as Jegs and Summit apart is they can refund/replace parts in a few minutes, why because its good business to make the customer happy.
#25
Senior Member
RACING JUNKIE
Join Date: Sep 2007
Location: orland pk il
Posts: 2,399
X2...EXACTLEY HAMMER ON ALL POINTS YOU MADE. RON SEEMS TO EXPLAIN HIS SIDE WELL & SEEMS TO INTEND TO TAKE CARE OF THE PROBLEM....LET IT PLAY OUT , IF ITS RESOLVED PROPERLY IT WILL SHOW THE KIND OF SELLER HE IS....LOCKING THREADS CREATES DOUBT & LOOKS LIKE SOMEONE IS BEING PROTECTED....IM SURE THE SELLER WOULD NOT WANT THAT TO BE THE CASE...JMO
#26
Senior Member
RACING JUNKIE
Join Date: Mar 2003
Location: Ohio
Posts: 936
Originally Posted by mopar1968
Do you think Summit,Jegs would refund his money? They do not do cash refunds check with them. They will replace the part and that's it.
I don't think you can call this guy a whinner and I believe it was confirmed his order was correct but possibly the wrong thing shipped. I think he has been pretty patient waiting this long and still giving Ron the chance to get this straight.
#27
I have been waiting on parts from Year One for my Challenger for months. I work at a dealership and i know most times when you can't get the parts is because of the vendor. ''You know the people that makes them''The parts have been paid for online but you don't see me jumping up and down over them.
Mark
Mark
#28
Senior Member
RACING JUNKIE
Join Date: Nov 2008
Location: Niagara Falls, NY
Posts: 965
Originally Posted by mopar1968
'The parts have been paid for online but you don't see me jumping up and down over them.
Mark
Mark
#30
Senior Member
RACING JUNKIE
Join Date: Mar 2006
Location: EUGENE,OR.
Posts: 3,391
Originally Posted by HR51gto
The valve cover are not coming on a boat from china !!!!!