bad experience with Tamraz
#101
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Join Date: Dec 2004
Location: Chicagoland area
Posts: 472
tamaraz
Hello Todd
They did not offer a refund, or to replace them. They sold them to me and they as a company are responsible for what they represented and what they told me about the product. My deal is with them not the manufact. I asked them detailed questions about the fenders, they told me about the quality and fit "zero problems and great fenders". Then after explaining the problems with the transaction and the product ,that they infact were not as represented properly, I was threatened with legal begal stuff. All I wanted was what I ordered and what was represented to me. I did not get that and was treated very poorly. Where I was raised that is not the way to do busniess and when they were given the opportunity to make it right I got zero response. Again very poor busniess pratice possibly even fraud. Are you pretty confident they will not respond to this problem ? Has it been too long ? or have you had a bad experience with them ? Do they share your opinion about not being the manuf. only the company that sold them ? sorta curious
Thanks for your opinion, I find it interesting
I know the way we do busniess has changed, but I sure hope that power and greed does not take over and companies except this type of poor behavior as apart of doing busniess. If that happens a small little deal like a set of fenders would be the last thing we need to worry about. JMO
Let me know how feel about that, your opinions got me thinking
Jeff 708-308-0282
They did not offer a refund, or to replace them. They sold them to me and they as a company are responsible for what they represented and what they told me about the product. My deal is with them not the manufact. I asked them detailed questions about the fenders, they told me about the quality and fit "zero problems and great fenders". Then after explaining the problems with the transaction and the product ,that they infact were not as represented properly, I was threatened with legal begal stuff. All I wanted was what I ordered and what was represented to me. I did not get that and was treated very poorly. Where I was raised that is not the way to do busniess and when they were given the opportunity to make it right I got zero response. Again very poor busniess pratice possibly even fraud. Are you pretty confident they will not respond to this problem ? Has it been too long ? or have you had a bad experience with them ? Do they share your opinion about not being the manuf. only the company that sold them ? sorta curious
Thanks for your opinion, I find it interesting
I know the way we do busniess has changed, but I sure hope that power and greed does not take over and companies except this type of poor behavior as apart of doing busniess. If that happens a small little deal like a set of fenders would be the last thing we need to worry about. JMO
Let me know how feel about that, your opinions got me thinking
Jeff 708-308-0282
#102
Senior Member
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Join Date: Sep 2007
Posts: 4,137
I do think they should make it right.I just don't think they will based on what you have reported. I would like to see someone call them and ask about the fenders just to see if they still tell the customer that there have been zero problems. As I said it would tell you if they are honest or not.
#103
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Join Date: Dec 2004
Location: Chicagoland area
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Tamaraz
They should make it right, I was honest with my explaination about the damaged/misrepresented product that they sold me.
Because of the faulty products they sold me , it cost me money and time. I will not call them to ask about any products quality because than I have become part of the problem,not the solution. As we know ....Talk is cheap , they may have learned from this transaction, I know I have. I will not buy anything from them and I hope anyone that does has a much better experience than I did.
I can see we share diffent opinions on this matter. If you try to buy something from them now you are armed with truthfull info. Which you may not get back from them , so be carefull
jeff
Because of the faulty products they sold me , it cost me money and time. I will not call them to ask about any products quality because than I have become part of the problem,not the solution. As we know ....Talk is cheap , they may have learned from this transaction, I know I have. I will not buy anything from them and I hope anyone that does has a much better experience than I did.
I can see we share diffent opinions on this matter. If you try to buy something from them now you are armed with truthfull info. Which you may not get back from them , so be carefull
jeff
#104
Senior Member
RACING JUNKIE
Join Date: Sep 2007
Posts: 4,137
Re: Tamaraz
Originally Posted by bixblk
They should make it right, I was honest with my explaination about the damaged/misrepresented product that they sold me.
Because of the faulty products they sold me , it cost me money and time. I will not call them to ask about any products quality because than I have become part of the problem,not the solution. As we know ....Talk is cheap , they may have learned from this transaction, I know I have. I will not buy anything from them and I hope anyone that does has a much better experience than I did.
I can see we share diffent opinions on this matter. If you try to buy something from them now you are armed with truthfull info. Which you may not get back from them , so be carefull
jeff
Because of the faulty products they sold me , it cost me money and time. I will not call them to ask about any products quality because than I have become part of the problem,not the solution. As we know ....Talk is cheap , they may have learned from this transaction, I know I have. I will not buy anything from them and I hope anyone that does has a much better experience than I did.
I can see we share diffent opinions on this matter. If you try to buy something from them now you are armed with truthfull info. Which you may not get back from them , so be carefull
jeff
#106
I ordered a set of quarters from Ecklers for my Chevelle the other day. I'll post on here what the quality of their sheet metal is when I can see how they fit and look. I considered Tamraz and went with Ecklers after thinking about this thread.
#107
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Join Date: Dec 2004
Location: Chicagoland area
Posts: 472
tamraz
Thanks for the comments and support. Always ask the right questions be honest and fair and be carefull
2365 views at this time
Maybe someone from Tamraz will wake up and try to improve customer satisfaction. It would be to their benefit in the long run
I am glad we have the internet. It helps us with information, to find parts, to find companies and their services and other valuable info/tools we use in our daily lives. Also it is a great media for communication. But it has changed how we do busniess. It is a two sided sword. But I am glad we have it..Good Luck when choosing companies to spend your hard earned Dollars. It can be tought picking the right ones. JMO
2365 views at this time
Maybe someone from Tamraz will wake up and try to improve customer satisfaction. It would be to their benefit in the long run
I am glad we have the internet. It helps us with information, to find parts, to find companies and their services and other valuable info/tools we use in our daily lives. Also it is a great media for communication. But it has changed how we do busniess. It is a two sided sword. But I am glad we have it..Good Luck when choosing companies to spend your hard earned Dollars. It can be tought picking the right ones. JMO
#108
Senior Member
RACING JUNKIE
Join Date: Sep 2007
Posts: 4,137
Re: tamraz
Originally Posted by bixblk
Thanks for the comments and support. Always ask the right questions be honest and fair and be carefull
2365 views at this time
Maybe someone from Tamraz will wake up and try to improve customer satisfaction. It would be to their benefit in the long run
I am glad we have the internet. It helps us with information, to find parts, to find companies and their services and other valuable info/tools we use in our daily lives. Also it is a great media for communication. But it has changed how we do busniess. It is a two sided sword. But I am glad we have it..Good Luck when choosing companies to spend your hard earned Dollars. It can be tought picking the right ones. JMO
2365 views at this time
Maybe someone from Tamraz will wake up and try to improve customer satisfaction. It would be to their benefit in the long run
I am glad we have the internet. It helps us with information, to find parts, to find companies and their services and other valuable info/tools we use in our daily lives. Also it is a great media for communication. But it has changed how we do busniess. It is a two sided sword. But I am glad we have it..Good Luck when choosing companies to spend your hard earned Dollars. It can be tought picking the right ones. JMO
What should have happened here to make you think they are a good company?I'm not sticking up for them or saying they are good or bad, just asking you how this situation SHOULD have been handled.
#110
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Join Date: Dec 2004
Location: Chicagoland area
Posts: 472
happy holidays
over 2500 views ,thanks for all the support
just bought some trim stuff and guess who did not get the order ????
about 123.00 worth and I am pretty sure they have it, SS 454 fender emblems, SS grill and rear bumper trim, nanananana
good luck and have a great holiday season
jeff
just bought some trim stuff and guess who did not get the order ????
about 123.00 worth and I am pretty sure they have it, SS 454 fender emblems, SS grill and rear bumper trim, nanananana
good luck and have a great holiday season
jeff