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Old 01-29-2012, 06:54 PM
  #8  
bixblk
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Join Date: Dec 2004
Location: Chicagoland area
Posts: 472
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I recently brought a broken ratchet into a sears store and the guy behind the counter handed a ratchet "rebuilding kit" I asked him if he was serious.He said YES, I asked him about the lifetime warranty and he said if the kit does not fix it bring it back and they would replace it. What a shame !!!!! I remember when sears cared about customers !
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