Old 12-05-2008, 03:39 PM
  #18  
fla1976
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RACING JUNKIE
 
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Join Date: Aug 2007
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I had a TCI tranmission fail on it's fourth pass. I called TCI and they said they couldn't be sure that I hadn't blown the engine and took out the transmission. They said I could ship it back and if it wasn't my fault they'd repair it free, but I'd have to pay the shipping. I had a local builder check it and he said it was the front pump. Said it was just a defective part, the outer gear broke into three pieces. Repaired it and I never had another problem. I will never buy another transmission from them again though because of the attitude they presented. They were sure that I had installed it wrong or blew the engine and took out the tranny. Even though it was not their problem because the part must have been cracked from the start. Otherwise it is a good tranny, customer service is just as important as a good product.
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