Hammertime SAID: "Todd is a good guy and I am sure they arent ducking calls"
in your attempt to defend huntsville engine you have not considered the possibility that when i called huntsville engine each and every time using my name and asking for todd, they put me on hold and came back to the phone claiming he was not available so i immediately called back and used a different name and only then did todd pick up the phone.
avoiding a customer phone calls is not the sign of a good guy and a reputable engine shop.