Hi Jeff,
Been awhile since I posted on this one. I have agree that in these days... a company cannot afford to treat their customers the way you were treated. I wonder if Tamarz knows that this thread is here?? It seems that they would try to reconcile this situation. I see this situation more about customer service, salesmanship, courtesy, professionalism, etc... more than the lack of quality control. Think of how many people that have read this.... all the people who can go somewhere else so easily... yet the company still does nothing. Amazing....