I think you did the proper thing, good move
wvhippie
My experience with Tamraz sends the message that you probably did the right thing. I hope it all works out. Let me know about the quality and fit of the Ausley metal products. Also as far as communication with Tamraz, the ball is in their court. They can call me any time to discuus the issues.I only ask that they are honest and treat to me with respect. The last time we spoke, they were condesending towards me, they did not address the problem, and when I gave them the opportunity to make this right, I got no solutions, but the manager did say he may give me some sort of discounts on future parts purchases. He did not understand that the current deal was the problem, and it needed to dealt with properly and quickly. Again companies with that mentality need a wake up call.
My opinion is that they will hang themselves, they will make enough people unhappy because of how they treat customers, and it will affect their busniess. JMO
The fact that they have not contacted me, speaks volumes