Originally Posted by DRTRCR22

You know what... that Postmaster has a boss too...! You paid him for a service that makes heavy promises, and he better come through....!
Sternly relate you are not pleased with his attitude and lack of performance, and you intend to contact HIS boss and an attorney to find out why he does not want to do his job.
Government agencies cringe over the failure of their system, and making a few people squirm will make magic happen...! Believe me I know from experience...!

PayPal will not award the buyer any refund [yet] untill all other reasonable attempts to rectify this problem have been exhausted. In your protest reply (if the buyer files a claim) to PayPal you will explain the problem and how you are taking every measure to correct it. PayPal will give you every opportunity to fix it between yourselves before they ever get involved...! They will not just jerk money out of your account without every last avenue traveled to correct this, especially when it is not your fault. You must be diligent though, and do whatever it takes to fix this.

If this package is totally lost in space, your best bet is to get on the phone with the buyer to discuss this and feel him out for his integrity, to see if you guys could work out a deal to send him his money back, with understanding that if and when the package shows up that he pay you for the manifold. Cross your fingers and hope his integrity is honorable and he will do that. You will protect your integrity as a seller and with PayPal, which can never be recovered once trashed. Just read this forum and you know what I mean...!