I can relate to this problem it has been three months since i dealt with a customer and he must have forgot who he called.
What happened was he purchased a set of comp rockers and fab .valve covers from me 45 days from the time he purchased he calls me and says that he cant use this style of valve covers and would like to exchange them for another style the moroso style were the bolts go through the top of the valve cover so i told him return the ones he purchased if he has never used them and i will exchange them for him he says he needs them for the weekend to go racing and could he ship those back and me ship the new ones i agreed to it and went ahead and shipped the new covers.
Well i got the ones back but he had cut three holes in the covers and bent the top of one and when i got a hold of him and told him about it he said that i still could sell them to somebody that needed a vacuum pump fitting in them .
here is my return policy.
Return policy For Ron Owens Racing
Ron Owens Racing has a no questions asked return policy. We will gladly accept your return on any unused merchandise under the following conditions :
Merchandise must not have been installed
Merchandise must return to us in original packaging
Merchandise must be returned within 30 days of purchase date
We will issue a refund for the total amount of your returned merchandise within a 30 day period of the original purchase date.
We DO NOT refund original shipping charges or shipping charges to return the merchandise to us.
Any questions should be directed to
[email protected]
We Are Located at 1661 glens Dr
Florence KY 41042
Thank You Ron Owens Racing
Today he called me again and i got to tell him that i wouldnt do any kind of Business with him and reminded him why
Sorry for such a long story but thought it was kind of fitting.