Now believe me rosameelpito i am not taking sides,,but i found you get more done with being nice than being a ( you know what ) now i am not saying you were being anything other than nice,but i know how thing get when new stuff breaks, and you may have pissed him off and now he just wants to forget ya,but that is wrong also,may just take a little time to get it all worked out,,again iam not saying anything against you.. the builder should stand behind his work.or clearly state AS IS..nooo warranty