Are you serious?
Give me a break, this customer posts a thrashing comment and everyone else assumes that this is what happened. Half of you guys claim to be in businesses that rely on customer service and you should know that there are always two sides of a story. Don't go agreeing with someone that you don't even know and could be making the whole thing up. You never know, you could be next. I know from personal experience that SOME PEOPLE CAN NEVER BE PLEASED! All I'm saying is that you don't need to be all up in somebody's Kool-Aid when you don't even know the flavor!