yea scooter it aint the same but what i was trying to say is we wanted the customer happy. it was our fault because we said we knew what he wanted.(but didnt)we had to shoot 3 different flames to get it right to him but hes happy. to us its always is the customer happy.he should have done what ever he had to do to make her happy. it was his fault.loss or not do what it takes tomake them happy(to a point)