Originally Posted by mopar1968
You know i really don't understand some of these idiot's, A race engine builder that put's a warranty on a race engine is just asking for trouble to my knowledge no builder, engine tran's etc, put's a warranty on them, because of the abuse, Mister/Madam if you think a builder should have a warranty then you might consider getting out of racing.
MY TWO CENT'S WORTH!!!!!!
My shop handles problems on a case by case basis. as an example if we dyno an engine and the customer is satisfied with it,but comes back a week or two later with a burned piston because of a plugged fuel filter,poor fuel etc we always repair the engine at cost. same thing if a rocker or valve spring breaks. we do this because we value our customers and know that the good word doesn't spread as fast as the bad word.
An example of the worst case scenario,last year we built an all aluminum circle track engine using our normal top of the line components the rods were made from 300M with ARP 2000 bolts which we hadn't had any problems with.
The engine ran great on the dyno but kicked a rod out of the pan during its first race. when we disassembled the engine it was obvious one of the 2000 bolts had broken because other than being bent the bearings were perfect. In this case we chose to 100% warranty the engine.ARP sent a form letter [as the rod manufacture said they would] stating that there was no problem with the rod bolt,that my engine assembly guy didn't stretch the bolt far enough.They sent me a complete new set of 2000 bolts and we replaced all of them. this time I stretched the rod bolts and had my assembly guy and the engine owner watching.
After assembly the engine went on the dyno and on the third pull kicked out another rod.same exact problem and full warranty #2
Engine went together the next time with Custom age 325 bolts for an additional $400.00 and is still running today.
The two engines cost me over $8000.00 ea to warranty but in the
time from then to now that customer has referred 11 other racers to me in addition to bringing me his other two engines to rebuild.
Bottom line is most reputable engine builders that I know will go out of there way to help a customer if something breaks because its the rite thing to do and in the long run will pay back big benefits. Bill