Another update
I sent a message to Mr. Shull since I haven't heard from him inquiring about the jacks and advising him that my complaint with IC3 is still active (but can be amended or canceled) and that my next step would be to post my experience on the Samba website. Evidently he wasn't worried about it because he never replied.
I joined the Samba website today and did a search on the forums there and it seems Mr. Shull was given $2500. from some guy in the Netherlands to rebuild a VW gearbox or some kind of gearbox anyway. The original posting was dated back sometime in July 2008. Not surprisingly, the man cannot get into contact with Mr. Shull. I added a reply to his posting telling of my experience with him. I also pm'd this guy and urged him to file a complaint with IC3 as well.