I guess I am pretty spoiled in the fact that I have to go past the hole in the wall on the way to and from work daily. When you get the chance to go in an see the parts before you pay the cash, it makes the out come a little better. I think the floor staff is a lot more knowledgable then the phone sales.
The nice thing about Summit's errors is they end up on the bargain table at discounted prices!!! :lol: