I think everyone feels that.
The biggest problem is that all the major computer builders, Dell, HP, and others are useing tech's from India, Pakastain, and even from Tiwan. It's impossible to understand them and they can only reference what the book says. :evil:
I bought my first Dell in 1998, and had all kinds of problems that you are describing. After my warentee ran out in 1 yr. i never renewed it and slowly learned how to fix anything that might go wrong. In 2005 i bought a newer, faster Dell and they ask if i want the extended warentee and i quickly said no, never again will i deal with any of their tech's on the phone. :evil:
I have a HP printer that i bought in 1998 and it still works good (most of the time) Dell's 922 printer and scanner i have will no longerprint pics. but the scanner works good, so i keep 2 computers alive with what i have.
Zip.