View Full Version : CSR is crap. their customer service was TERRIBLE
fastfaster
03-13-2010, 05:46 AM
CSR is crap. when i had a problem their customer service was terrible.
i threw out the csr product and went to Meziere. Meziere was great! the product and tech support was outstanding!
people who cant afford the best or don't want to spend for the best will buy the crap. then they will justify their poor decision by claiming its just as good. just don't fall for the poor decision makers propaganda. BUY THE BEST AND MOVE ON TO OTHER ISSUES INSTEAD OF WASTING TIME WITH GARBAGE LIKE CSR.
How many posts are needed on this subject? There are 2 in the general disscusion and now one here!!Its a water pump... People have personal preferance. One hates CSR and the next loves it...I have had both no issues with either.
3dracing
03-14-2010, 08:27 AM
I have had CSR pumps on my cars since '98 and have had to replace a motor once and had no problem with Customer Service. Knowing Rowland it's hard for me to believe if you had a problem and talked to him it was not resolved in your favor with no problems.
BEAST477
03-14-2010, 01:18 PM
Maybe it was his tone of voice when he talked to customer service as to how he was treated. :shock:
RDRACINGINC
03-20-2010, 02:23 PM
we sell 40 to 50 csr pumps a week & ship this worldwide with 0 problems, david is great with tech help at csr or if you have any problems, we stock over 450 pumps, bottom line.... they work thanks much, r d racing inc
Scooterz
03-22-2010, 03:08 PM
Fastfaster:
You now can see why you have the response(s) you have gotten regarding your post....
1. No explanation whatsoever about your exact problem/defect.
2. No particulars on what problems there were in the service dept there.
3. No facts, all emotions... classic one-side story. Your post is so derogatory (w/ no content) that it makes you look not believable.
It sounds like you did not get what you wanted & came on here to bash the company. It looks like you are trying to make them a scape-goat by having two posts (or 3... can't keep track). JMO: every company has defects; no one is perfect & perhaps there is more to this story. Good luck-
tobi406
02-15-2011, 07:25 PM
i agree a 100% csr is a joke. brand new pump worked for 20 minutes, cost me more then the pump was worth to send it back for replacement because csr wont let their distributors take a faulty product back. sold all their crap and run mez stuff now
nopro
02-16-2011, 02:27 AM
what does customer service have to do Racing Junk ?
hammertime
02-16-2011, 04:49 AM
what does customer service have to do Racing Junk ?
customer service has eveything to do with racing ... not racingjunk directly
I agree though .. I wont buy another CSR
Goomba
02-16-2011, 06:33 AM
How many posts are needed on this subject? There are 2 in the general disscusion and now one here!!Its a water pump... People have personal preferance. One hates CSR and the next loves it...I have had both no issues with either.
I think he just wanted to vent. I thought that is what this site was for. :wink:
I think I will go out and take the csr pump (that works fine and has for some time) off my engine and buy a Meziere immediately :roll: :roll:
Goomba
02-16-2011, 06:53 AM
I think I will go out and take the csr pump (that works fine and has for some time) off my engine and buy a Meziere immediately :roll: :roll:
Ok that was funny. :lol:
Harbone
02-16-2011, 07:36 AM
I think I will go out and take the csr pump (that works fine and has for some time) off my engine and buy a Meziere immediately :roll: :roll:
heck, you better buy 2 :!: :lol:
mopar1968
02-16-2011, 06:08 PM
:? :? Hear the cricket's :?:
Mark
sinisterblue
08-26-2011, 05:38 PM
I had a CSR water pump that I sent back in for a rebuild. They got it back to me but they had a seal in wrong and it poured water out. I sent it back and they fixed it and paid for shipping both times for my trouble. Their customer service was very nice and polite, and apologetic when they messed up. I would do business with them again.
TheRabbit
08-26-2011, 06:14 PM
I don't have any idea if their customer service is any good or not.
My pump is only about 6 years old and works fine. After this long I figure it's been well worth the money and if it gives me any problems I'll just buy a new one. I'm not much for using used parts that are as important as a water pump. A $$$ motor isn't worth trying to save $50 to me. :wink: