Page 1 of 2 12 LastLast
Results 1 to 10 of 16

Thread: CSR is crap. their customer service was TERRIBLE

  1. #1

    CSR is crap. their customer service was TERRIBLE

    CSR is crap. when i had a problem their customer service was terrible.
    i threw out the csr product and went to Meziere. Meziere was great! the product and tech support was outstanding!
    people who cant afford the best or don't want to spend for the best will buy the crap. then they will justify their poor decision by claiming its just as good. just don't fall for the poor decision makers propaganda. BUY THE BEST AND MOVE ON TO OTHER ISSUES INSTEAD OF WASTING TIME WITH GARBAGE LIKE CSR.

  2. #2
    Senior Member DYNO OPERATOR
    Join Date
    Jun 2009
    Location
    Wi
    Posts
    516
    How many posts are needed on this subject? There are 2 in the general disscusion and now one here!!Its a water pump... People have personal preferance. One hates CSR and the next loves it...I have had both no issues with either.

  3. #3
    Senior Member MASTER BUILDER
    Join Date
    Mar 2003
    Location
    Dothan Al.
    Posts
    166
    I have had CSR pumps on my cars since '98 and have had to replace a motor once and had no problem with Customer Service. Knowing Rowland it's hard for me to believe if you had a problem and talked to him it was not resolved in your favor with no problems.
    3D RACING

  4. #4
    Senior Member RACING JUNKIE BEAST477's Avatar
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    1,908
    Maybe it was his tone of voice when he talked to customer service as to how he was treated. :shock:
    BEAST477






    Only a rich man can afford to use cheap parts.

    http://www.racingjunk.com/profile/177549

  5. #5
    we sell 40 to 50 csr pumps a week & ship this worldwide with 0 problems, david is great with tech help at csr or if you have any problems, we stock over 450 pumps, bottom line.... they work thanks much, r d racing inc

  6. #6
    Senior Member RACING JUNKIE
    Join Date
    Mar 2006
    Location
    EUGENE,OR.
    Posts
    3,408
    Fastfaster:

    You now can see why you have the response(s) you have gotten regarding your post....

    1. No explanation whatsoever about your exact problem/defect.
    2. No particulars on what problems there were in the service dept there.
    3. No facts, all emotions... classic one-side story. Your post is so derogatory (w/ no content) that it makes you look not believable.

    It sounds like you did not get what you wanted & came on here to bash the company. It looks like you are trying to make them a scape-goat by having two posts (or 3... can't keep track). JMO: every company has defects; no one is perfect & perhaps there is more to this story. Good luck-
    "I would walk through hell on Sunday before I fear the enemy"

  7. #7
    Junior Member SHOW GUEST
    Join Date
    Nov 2008
    Posts
    3
    i agree a 100% csr is a joke. brand new pump worked for 20 minutes, cost me more then the pump was worth to send it back for replacement because csr wont let their distributors take a faulty product back. sold all their crap and run mez stuff now

  8. #8
    what does customer service have to do Racing Junk ?

  9. #9
    Senior Member RACING JUNKIE
    Join Date
    May 2003
    Location
    Coldwater, MI
    Posts
    2,998
    Quote Originally Posted by nopro
    what does customer service have to do Racing Junk ?
    customer service has eveything to do with racing ... not racingjunk directly

    I agree though .. I wont buy another CSR
    David Lanning
    IHRA NHRA 387B

    Fleenor Racing Transmission
    419-280-1406
    Lanning Electric
    Complete Drag Car Wiring
    APD Race Engines
    www.apdracing.com

  10. #10
    Senior Member MASTER BUILDER
    Join Date
    Jun 2006
    Posts
    227
    Quote Originally Posted by ajk
    How many posts are needed on this subject? There are 2 in the general disscusion and now one here!!Its a water pump... People have personal preferance. One hates CSR and the next loves it...I have had both no issues with either.


    I think he just wanted to vent. I thought that is what this site was for. :wink:


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Email us - Support@RacingJunk.com
Call us - 866.326.9227
Copyright © 2005-2016 RacingJunk.com All Rights Reserved.

Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the RacingJunk.com
Terms of Use, Classifieds Disclaimer, Privacy Policy, and Cookie Policy