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Thread: Fastrack Response

  1. #1

    Fastrack Response

    Read the whole forum before you write Fastrack off. We have tried to offer the best trailers for the price and we pride ourselves in our customer service. It is ashame that one person can make such a fuss over a trailer that he purchased, and he had to use this forum rather than discuss any of this with us. We have not heard from him since he thanked us for working with them and taking the time to install all of the things he purchased extra while they waited. :shock: We have tried repeatedly to call him today and offered to purchase the trailer and all the extras back from him, but he will not talk with us. So give us a chance, we have more satisfied customers than ones that are not.

  2. #2
    Senior Member RACING JUNKIE lively's Avatar
    Join Date
    Nov 2004
    Location
    ILLINOIS
    Posts
    2,191
    YOU KNOW IF I BOUGHT A TRAILER FROM YOU AND WAS NOT SATISFIED WITH IT [AS THIS MAN SEEMS TO SAY]--AND THEN YOU OFFERED TO BUY IT COMPLETELY BACK /AS YOU HAVE STATED / THEN I WOULD LET YOU HAVE IT BACK AND COME BACK ON THIS SAME FORUM AND MAKE IT RIGHT---I HOPE YOU RUN ALL YOUR DEALS LIKE YOU JUST SAID[ IT WILL GROW YOUR BUSINESS QUICKLY]---GOOD LUCK AND THANKS FOR COMING ON HERE---LIVELY

  3. #3
    I am un Happy with my experience with Fastrack & with my 30 ft Team Spirit Trailer. I think both are of very poor quality. I would not recommend them.

  4. #4
    Administrator RACING JUNKIE
    Join Date
    Mar 2004
    Location
    Maine,USA
    Posts
    1,208
    Quote Originally Posted by Turbodbuick
    *I was never offered to have it bought back!!
    *I was never asked if I wanted any $$$
    *I Never asked for a refund or $$$
    *The quality of the trailer is the worse I have ever seen on a new unitl.
    *I bought it paid for it, fixed it & will use it.
    *I simply posted it as a feed back.. NOT to bash them..I based it on my experience I had with them.
    *I buy alot of cars, trucks, motorcycles, boats, and trailers..this was by far the worst experience I have had.
    *May be they have nicer trailers, May be if I was one of the RJ people I wouldn't of gotten this treatment, but I did. So, may be next time they will treat people better & have a better quality trailer.
    *I still say THUMBS DOWN, but hey..it's your $$$ go ahead & take a chance....good luck to you!
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  5. #5
    I am un Happy with my experience with Fastrack & with my 30 ft Team Spirit Trailer. I think both are of very poor quality. I would not recommend them.

  6. #6
    here is pictures of the quality I recieved
    alot of this in multipal places, I can not show pictures of all the rust on the bottom of the trailer because I have sanded it down & under coated it. also these pictures do not show how the trailer pulls, & the brake problems in has.

    gaps developed after I used the trailer once, door is latched in this picture

    view of the same door latch but from the inside

    rear door gaps & getting bigger

    wiring wrapped around rear door pulley

    a lot of stripped outter screws, burrs, brokes screws



    a lot of interior screws that pulled threw the vinyl walls making them loose

    More pictures to come of the roof & other places on the trailer

  7. #7
    Senior Member DYNO OPERATOR
    Join Date
    Jul 2003
    Location
    Chelsea Oklahoma
    Posts
    558
    Heck if there offering to buy it back at full cost with all you done.i would be on the road today.it souds like there trying to make it right.just go get your money back and go on down the road to the next trailer.BUT THIS TIME CHECK IT OUT BEFORE YOU BUY!!!!NOT AFTER YOU GET HOME AND THEN SAY oooooooooop's. i messed up.should have looked closer at the dealer ..well thats a no brainer..

  8. #8
    I am un Happy with my experience with Fastrack & with my 30 ft Team Spirit Trailer. I think both are of very poor quality. I would not recommend them.

  9. #9
    Please check out our response as of 01/30/2008 on the first rantings by mr turbobuick. Read it all, and you will understand why this is our last post on this subject.

  10. #10
    I am un Happy with my experience with Fastrack & with my 30 ft Team Spirit Trailer. I think both are of very poor quality. I would not recommend them.


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